project quality and human resource management running case

Directions: Complete the three tasks associated with project quality management and the one task associated with project human resource management. (…total of four tasks) Put all your work on one word document.Separate your tasks by headings and page inserts. Remember… turn your work in on a word document asONE attachment for grading.

NOTE: This is a continuation of the running case started in week three and continues through the rest of the course. Tasks based on this case are explained following the case study. These tasks will build on work done in previous weeks.

Project Quality Management: Case Study

The Recreation and Wellness Intranet Project team is working hard to ensure that the new system they develop meets expectations. The team has a detailed scope statement, but the project manager, Tony Prince, wants to make sure they’re not forgetting requirements that might affect how people view the quality of the project. He knows that the project’s sponsor and other senior managers are most concerned with getting people to use the system, improve their health, and reduce healthcare costs. Users want the system to be user-friendly, informative, fun to use, and fast.

Assignment – Project Quality Management: 3 Tasks

1. Develop a list of quality standards or requirements related to meeting the stakeholder expectations described in the Running Case. Also provide a brief description of each requirement. For example, a requirement might be that 90 percent of employees have logged into the system within two weeks after the system rolls out.
2. Based on the list created, write a summary determining how you will measure progress on meeting the requirements. For example, you might have employees log into the system as part of the training program and track who attends the training. You could also build a feature into the system to track usage by user name, department, and other criteria.
3. After analyzing survey information, you decide to create a Pareto chart to see which types of recreational programs and company-sponsored classes generated the most interest. Use the pareto template to create an Excel spreadsheet and Pareto Chart using the data in the following table. Copy your chart to a word document for turn in and list the most frequently requested programs or classes first.

Requested Programs/Classes	# of Times Requested
Walking program	7,115
Volleyball program	2,054
Weight reduction class	8,875
Stop smoking class	4,889
Stress reduction class	1,894
Soccer program	3,297
Table tennis program	120
Softball program	976

Project Human Resource Management: Case Study

Several people working on the Recreation and Wellness Intranet Project are confused about their responsibilities for the testing portion of the project. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Tony Prince is the project manager, and he has been working closely with managers in other departments to make sure everyone knows what’s going on with the project.

Assignment – Human Resource Management: 1 Task

1. Prepare a responsibility assignment matrix (RAM) based on the following information: The main tasks for testing include writing a test plan, unit testing, integration testing for each of the main system modules (registration, tracking, and incentives), system testing, and user acceptance testing.

 

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