Organizational Culture Analysis

Charter, founded in 1993, created a customer service-oriented company that has grown and evolved on many levels over the past two decades. Charter’s growth was achieved through acquisitions of cable properties and the subsequent increase of customers in those communities, as well as development and launch of new products and services. Charter became a publicly-traded company on NASDAQ in 1999 and has been a Fortune 500 company since 2001.

A leading broadband communications company and the fourth-largest cable operator in the United States, Charter today employs more than 21,000 and provides services to more than 5.7 million customers in 29 states. Headquartered in Stamford, CT, the company is focused on integrating the highest-quality service with clearly superior entertainment and communications products. Over the years, billions have been invested in the communities Charter serves through infrastructure upgrades to deliver video, high-speed Internet and phone service to homes and businesses.

Because Charter is part of each community we serve, we have always been dedicated to invest in strengthening our communities with financial and human resources. We have developed programs and initiatives that make a difference. In the coming months, we will begin engaging communities to enable some exciting things happen.

 

“Our 2013 results show the early success of our strategies to drive accelerated customer growth. We now deliver a competitive, highly valuable suite of products and services to our customers, and we are beginning to execute at a high level, evidenced by improving trends through the year,” said Tom Rutledge, President and CEO of Charter Communications. 

 

https://www.charter.com/browse/content/about-charter