Evaluations and Walk-throughs
Cognitive walk-throughs involve simulating a user’s problem-solving process while pluralistic walk-throughs involve gathering users, designers, and developers to step through scenarios. Compare and contrast cognitive walk-through evaluations and pluralistic walk-through evaluations in terms of effectiveness and efficiency. Give an example of a use for each type.
Describe how the evaluation heuristic designed to help users recognize, diagnose, and recover from errors accomplishes the task.