International Business Operations and Supply Chain Management
International Business Operations and Supply Chain Management
- The 4 V’s Overview
- input-transformation-output processes
- The five operations performance objectives
- The four-stage model of operations contribution
- The four perspectives on operations strategy
- Michael Porters Generic Strategies
- Operations Strategy – Market requirements perspective (Customer requirements, Competitors, and Product lifecycle)
- Order-winning factors and Qualifying factors
- Resource Perspective – Strategic resources and sustainable competitive advantage
- Competitive Factors – Priority for improvement
- What is the product and Service Innovation?
- The Stages of Design From Concept to Specification
- The Supply Network
- Operations Structure and Scope
- Operations Principle – using inventories to overcome demand-capacity imbalance tends to increase working capital requirements
- Organization’s Vertical Integration strategy
- Outsourcing?
- Process Improvement – Value stream map for an industrial air conditioning installation service
- Little’s law (a really quite useful law)
- Volume and Variety characteristics of layout types
- The three stages of process technology management
- Understand, Evaluate, and Implement the process technology
- 3 Criteria to Evaluating Process Technologies
- Key Factors for any implementation
- Significance of planning and control (Long-term, Medium-term, and Short-term planning and control)
- The Nature of Demand and Supply
- The activities of planning and control
- When to use finite and infinite loading?
- Sequencing Techniques – Longest Operation Time (LOT) and Shortest Operation Time First (SOT)
- Forward and backward scheduling
- Monitoring and Controlling the Operation – Push control and Pull control
- Process of Managing Capacity and alternate capacity plan
- Supply chain management – Supply and Demand-side
- Purchasing (Procurement), Supply Management, and Sourcing Strategy
- Purchasing, the internet and e-procurement
- Supply Side Management – Global sourcing, Logistics – Physical Distribution Management and the Internet
- Type of Relationships in Supply Chain – B2B, B2C, C2B, and C2C