total quality management case hw 2 3
REQUIRED TEXT FOR BOTH CASE STUDIES.
Evans, James R. & Lindsay, William M. (2011). Managing for Quality and Performance
Excellent, 8th Edition, South Western Cengage Learning.
CASE STUDY 2 THREE QUESTIONS SHORT ESSAY FORMAT AT LEAST ONE OR TWO PARAGRAPH EACH.
CASE STUDY 3 TWO QUESTIONS SHORT ESSAY FORMAT SAME AS ABOVE.
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