Ethics and Poor Listening Questions

I’m working on a communications exercise and need an explanation and answer to help me learn.

 

Ethics:

We each face ethical decisions every day. Some decisions are made without much thought. Some decisions have greater consequences than others.

1) What would you do in this dilemma? A bank teller gives you $5 too much money in your cash withdrawal. Do you return the $5? Why? Why not? What if you are given $100 too much cash?

There are also ethical considerations for speakers and listeners in public speaking situations.

2) While researching for your persuasive speech, you find a quotation from an article by a highly respected expert that will nail down one of your main points. But as you read the rest of the article, you realize that the author does not support the policy you are advocating. Do you still include the quotation in your speech? Why or why not?

3) What should Felicia do?

Review the story about Felicia Robinson and the five guidelines for ethical speechmaking (Chapter 2, page 28-33). Considering these guidelines, what would be the most ethical course of action for Felecia to take? Why? Be sure to incorporate the guidelines in your main post.

Poor Listening:

The problem of poor listening is nothing new. In his play King Henry the Fourth, Part II, Shakespeare referred to “the disease of not listening.” Stephen Covey said, “Most people do not listen with the intent to understand; they listen with the intent to reply.”

1) Complete the Listening Self-Evaluation (located in Unit II Content). According to the self-evaluation, are you a good listener?

2) Choose a specific case of poor listening in which you were involved. Explain what went wrong. What could be handled differently if you had a “do-over?”

3) View Julian Treasure’s speech, 5 Ways to Listen Better. Try one or two of the exercises and share your experience. (Yes, you must actually try one of these exercises). Which exercise do you find the most helpful? Why?