The management style displayed in a nursing unit is transactional management. Transactional management focuses on offering rewards for tasks. It promotes motivation to achieve goals. Results are obtained and staff engagement is increased. The staff has a positive response to this style because it is a successful way to approach tasks that staff may not be willing to participate in such as overtime but providing bonuses or increased pay the target is met (Tian-Syung et al., 2019).
To be a good nurse manager it is necessary to represent the staff by acknowledging concerns and actively engage to resolve them. An effective nurse manager is one that mentors the staff based on experience, is an information source between administrators and staff and vice versa, and also communicates effectively (Weiss et al., 2019).
The nurse manager in the unit engages in many tasks pertaining to her role. Some of the interpersonal tasks are communicating with different disciplines within the unit such as staff nurses, administrators and patients. The decisional activities involve conducting employee performance reviews, awarding funds to cover necessary expenses while maintaining the budget, hiring new staff and coordinating the use of supplies to maintain the unit as cost effective as possible. The informational activities consist of sharing information with nurses and other members of the staff pertaining to policies or observations. (Weiss et al., 2019).
Rewarding the staff for undertaking work in less than ideal conditions is a way to boost morale and show appreciation to the staff for continuing to put their best effort forward. Nurse managers are in the capacity to use their position to provide their employees with incentives such as vacation time, salary raise and recognition as a way to thank them for their contribution (Weiss et al., 2019). Creating opportunities for staff to engage with family and work-family as well in activities such as picnics or luncheons allows for a personal life and work balance (Miller, 2010). These rewards maintain a positive working environment and increase productivity.
I have had great managers and not so great ones throughout my career, and I have learned from both types enough to understand what would make an ideal one. Understanding that there are always areas that need improvement, I believe a good manager is one that takes and allows initiative within the staff, provides autonomy and engages the staff in matters such as evaluation or providing feedback. A good manager upholds the values of the company and maintains a balance between staff and administration to promote their best interests. I once worked with a nurse manager who at the end of the week had a sit-down meeting with a group of employees and together, they would go over the events of the week and recognized areas that needed improvement. I think providing the staff with a space to debate their concerns and addressing those matters promptly rather than wait for a team meeting at the end of the month showed concern and respect from her part. Her commitment to staff satisfaction and work environment are qualities I valued. One of the aspects I think she could have improved was her lack of resources when it came to reward the staff which I believe was more of an administrative issue however the staff directly blamed her.